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Bloom features

Everything you need. Nothing you don't.

From the first booking to the fifth-star review — Bloom connects every part of running your service business.

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Never miss a booking or double-book again.

Booking calendar that runs itself

Give clients a real-time self-booking page that shows your live availability. Bookings appear instantly in your calendar, confirmation emails go out automatically, and reminders fire at the right moment — all without you lifting a finger.

  • Live availability — clients only see open slots
  • Drag-to-reschedule inside your dashboard
  • Day and week view toggling
  • Unconfirmed booking flow with deposit holds
  • Automatic confirmation and reminder emails
  • Google Calendar two-way sync (Pro)

Know every client like a regular.

Client profiles that tell the full story

Every client gets a profile the moment they book. Visit history, notes, service preferences, loyalty tier, and lifetime spend — all visible at a glance. Greet regulars by name. Spot your best clients. Never forget a preference.

  • Full visit history timeline
  • Notes and preference tags
  • Loyalty tier badges (Bronze / Silver / Gold)
  • Lifetime revenue per client
  • Search and filter by service type
  • One-tap rebook from their profile

Get paid at checkout, every time.

Payments without the awkwardness

Collect a deposit when clients book, take the full balance on the day, and accept tips with a single tap. Receipts go out automatically. Outstanding balances are flagged instantly. No chasing, no spreadsheets.

  • Card payments via Stripe
  • Deposits at booking time
  • Tip collection at checkout
  • Automatic receipts
  • Outstanding balance tracker
  • Next-day payouts to your bank (Pro)

Build your reputation without switching tabs.

Reviews pulled in, responded to, all in one place

Bloom aggregates your Google and Facebook reviews into a single feed. Respond directly, flag concerns for follow-up, and track your average rating over time. Never let a review go cold because you missed the notification.

  • Google and Facebook review aggregation
  • Respond directly from Bloom
  • Star rating distribution chart
  • Flag and report reviews
  • Platform source badge on each review
  • Rating trend over time

−40% no-show rate on average.

Reminders that cut no-shows

Automated email reminders fire 24 hours before and 1 hour before every appointment. Pro plans add SMS reminders — the single most effective tool for getting clients to show up. Set them once and forget they exist.

  • Automatic email reminders
  • SMS reminders (Pro+)
  • Customisable reminder timing
  • Cancellation and rebook links included
  • No-show deposit capture
  • Unsubscribe managed automatically

Organise, price, and bundle in minutes.

Service catalogue that upsells for you

List every service you offer with its duration, price, and category. Create packages and bundles that clients can add during booking. Toggle services live or hidden instantly — no code, no waiting.

  • Unlimited services and categories
  • Package bundles with combined pricing
  • Active / hidden toggle per service
  • Per-service staff assignment
  • Online booking toggle per service
  • Duration-based calendar blocking